Submit a support request through the help centre

To open a support ticket with the Weirdly Support team, navigate to any page in the help centre and click Help in the bottom-right corner. 

A widget labeled Weirdly - Hi! Welcome to Weirdly will expand in the lower-right corner. Enter your question or issue in the Type your question... field.

Be sure to provide clear details so our team can best assist.

Tap your return/enter key when finished.

Based on the details you provide, we'll automatically return a few articles that might answer your question even faster than our Support team can help! Click Read More on any of the suggested solutions to view the full article. 

If one of the suggested solutions resolves your question, scroll to the bottom of the solutions list to find Was this answer helpful? and click Yes to conclude the support interaction. If the suggested solutions did not answer your question, click No, I need help, try rephrasing the question, or follow the options to connect with Support.

If the additional suggested solutions do not answer your question, click Get in touch. 

Note: You might be prompted to review a few potential solutions before seeing the option for Get in touch.  

Create a ticket by providing the requested details. Click Submit when finished. We'll send you a confirmation email with your ticket number momentarily, and a member of the Weirdly Support team will follow up via email as soon as possible.