You're in the right place!
First, you can use the search bar back on the main helpdesk page to look for guide articles that might've already been created for you.
If you can't find your answer though, never fear! By clicking the little green chat icon in the bottom right-hand corner of your screen, you can talk to a real person. We'll either be able to answer your question right away, or get back to you with a solution within a few hours.
Here's a little video to help explain:
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